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TESTIMONIALS

See what our clients have been saying about us.

Luke Morgan – Nissan United, USA

I had the pleasure of working with Andy as my performance coach between 2021 and 2022, and it was a transformative experience. During our sessions, we focused on enhancing my leadership skills and navigating the transition from OMD Australia to my new role at TBWA/Chiat/Day in New York. Each session was tailored to address my specific challenges and goals, allowing me to gain clarity and confidence in my decision-making.

The coaching process helped me develop a strategic mindset and improve my communication skills, which proved invaluable in my new position. I learned to set clear objectives and effectively manage my time and resources, resulting in improved team dynamics and productivity. Overall, the impact of our work together was significant, equipping me with the tools and insights needed to thrive in a fast-paced environment. I highly recommend Andy to anyone looking to elevate their performance and drive meaningful change in their professional life.

Serene Horizon
Mountains

Tim Phillips – Tilt Industrial Design 

Tilt engaged the services of Total Focus when our business was first being established in 2017. Tilt was a small business, youthful in our team makeup, but ambitious in our plans for growth. Andy showed great enthusiasm for our business plan and embraced our vision for long term success being based on staff retention and team performance. Andy quickly developed a rapport with my team and identified opportunities for both personal and professional development within the group. Andy conducted a companywide review which identified a baseline for engagement of the team at Tilt. Through a series of structured, one-on-one mentoring sessions with key members of the team, a measured uplift in individual achievement was achieved. Under Andy’s guidance, Tilt utilised a unique combination of modern research technologies with face to face meetings to gain the most from the program, with minimal impact on normal business activities.

 

Andy has also provided additional personal one-on-one coaching to our most senior team leader. With this additional support that team member has flourished and confidence to manage the growing business has resulted. Providing this type of support to individuals within your company is key to improving retention, optimising performance, and having a happier team.  

 

As a business owner, I can recommend working with Total Focus if you want to gain insights into the human behavioural aspects of team management, improve team performance generally, and increase your chances of achieving your plans for growth.

Julie Ford - Asian Development Bank

I’ve had the great fortune to work with Andy twice and found both experiences to be incredibly helpful.  The sessions, which were two years apart, were instrumental in my ability to navigate difficult situations in highly complex environments with constantly changing priorities.  

 

Andy’s style and approach to coaching is engaging and challenging. I was comfortable dealing with him almost immediately and it allowed us to quickly dive into the detail with trust and honesty.  Particularly useful, was  Andy’s ability to ask questions that challenged my perspective and forced me to reflect and think about finding my own solution.  All with good humour and engagement.

Beach Walkway
Mountain Range

Sara Dolnicar - University of Queensland 

Andy has worked with me as my coach since 2021. When we first started working with one another I was struggling with a new leadership role. I had initially employed another coach, but was unable to survive the third meeting with them because it just felt like it was a waste of my time; they just rolled out come routine coaching program which involved a lot of flattery and agreements that they are part of my success. Anyway, after dodging that coaching bullet a good friend recommended Andy. It was like night and day to the previous experience. Andy is super-competent as a coach and does not wheel out a routine program. He worked with me, adapting to my chancing needs over the years. Andy has helped me become a better leader and guided me through many other fundamental questions I needed to resolve for myself in relation to my work life. I continue to work with Andy. I continue to rely on his critical questions to trigger positive change in me. I am hugely grateful for his time, effort and care over the years.

Dr Karl van der Merwe - Ramsay Health

I had the pleasure of working with Andy Johnson from Total Focus over a 6-month coaching contract, during which we met for 8 individual sessions. At the time, I was the director of a medical department and found myself regularly facing complex management challenges. His approach encourages you to think deeply about the issues at hand from multiple perspectives, ultimately guiding you to a solution that you feel comfortable with and confident in, even if the decision is difficult.

The impact of Andy’s coaching on my professional growth was significant. With his help, I experienced a rapid learning curve—much faster than I would have achieved on my own. His style really pushed me to explore different angles and take ownership of the solutions I arrived at, which was incredibly valuable. As I’ve progressed into roles with even greater responsibility, the insights and skills I gained during our sessions have stayed with me.

Given the positive experience I had, I also invited Andy to speak to our future leaders group at the hospital. He focused on the individual’s role and responsibility within the team, and the session was both well-received and impactful. Working with Andy has been a rewarding experience, and I plan to continue this relationship. I highly recommend him to anyone who wants to unlock their full potential as a leader.

Lake
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